- Posted by RAD Team
- On January 22, 2018
This past May, RAD bolstered its sales efforts with the addition of Matt Klock as Vice President of Sales for its U.S.-based operations. Matt is responsible for the development and execution of RAD’s business development strategies and provides sales leadership for RAD’s solutions and growing sales team.
His experience in the industry working for well-known guarding companies, such as Securitas and AlliedBarton, made him well-suited for the position with RAD. His security personnel background is valuable in helping him promote the idea of “people as a premium,” which we’ve discussed before in this blog.
So, who is Matt Klock? And how does he help keep the wheels in motion at RAD? We chatted with him recently to find out more about what attracted him to a role with this emerging artificial intelligence (AI) company, what market trends are driving growth, and what some of his favorite things are.
What made you interested in joining RAD?
Matt: After being in security guarding industry for the past 20 years, I saw a shift in the typical guarding model and realized that technology was going to quickly become a large component within the business. The use of technology allows the human guards to do their jobs more efficiently and provides more accountability to the customer. The integration of technology and humans allows customers to realize cost savings as well as provide officers with more tools to be successful.
Over the past year, AI has gained significant traction within the security field. Guarding companies have become more open to the idea of bringing AI-based solutions, such as robotics, into existing security deployments. I believed the concept of AI can cause a paradigm shift in how we protect our critical infrastructure. When the opportunity with RAD came along, I thought it could be the ideal fit for my vision and the right time to capitalize on how the delivery of AI solutions can solve complex enterprise challenges. RAD is a forward thinking, intuitive and dynamic company that understands the idea that people are a premium and should be utilized in more advanced solutions. These ideas and the culture surrounding the company made the decision easy to transition to this new role.
What about AI right now excites you?
Matt: Everything excites me about this technology. When I get to work, I learn more about what this level of intelligence is capable of doing, and the applications are endless. There is so much information that I am analyzing that makes me understand how emerging solutions like this are changing the way we do business. It is very exciting to see how we design and build, and watch the finished product work. Who wouldn’t be excited about watching dreams and visions evolve into reality on a daily basis?
What sets RAD apart?
The team. We are a fraternity of dedicated individuals that want to provide the best solution to the market. Everyone has a role, but we don’t have egos that get in the way of getting the job done. The culture within the office brings us together as a team and allows for everyone to be an important part of the mission. We listen to our customers and set expectations that we can achieve with much success. We don’t jeopardize the integrity of the product to simply win over a customer.
How do you think your market experience prepared you for this role?
I understand the challenges within the guarding industry and can speak the language and have compassion for what the operations teams are faced with on a daily basis. Customers are looking to reduce costs, lower headcount, and gain better quality officers while the guarding companies are trying to reduce turnover, lower non-billed overtime, and maintain gross profit. There is a balance needed to be able to accomplish what both sides strive for. The integration of technology allows for both sides to reach those goals.
What is the best thing about working for RAD?
What did your holiday season look like?
I spent time with my parents and my son. Being able to spend time with my son and seeing his face light up when Santa arrives, or when Christmas trees light up is the best part of Christmas. I am thankful and blessed to be able to spend time with family and friends during the holidays. It was also my birthday on New Years Eve, so that makes this holiday season even more special.
Happy belated birthday, Matt!