Quality Support and Service

RAD is focused on ensuring the deployment of your robotic investment is as simple as possible.

Much like traditional guards need to be shown their patrol route and familiarized with your organization’s standard operation procedures, the security robot does as well. Our team will work closely with you to define the optimum use of the robot and coordinate electronic systems compatibility.

The deployment program is prepared by our industry experts (all required to have a minimum of 10 years of technical expertise) and programming is completed by RAD-certified engineers.

Dedicated Services

Customized deployment support performed by specialized engineers.

Online support

Extensive library of on-demand support documents.

Customized Options

Customize robots to fit your specific operational and security requirements.

24/7 Support

Global support options anytime, anywhere.

Training Options

On-site or remote training based on your needs.

Training

Learning options that drive business results.

Final assembly

Robots are assembled and ready for deployment.

Consulting services

Roadmapping and development of prioritization with SMP

Warranty

Including tracking, repair, and service programs

Cellular wireless integration

Supports critical communication to increase situational awareness

Hardware support

Integration with leading video management and audio systems.

Collaboration

With leading technology companies such as NVIDIA

Software

Development of proprietary RADBot Command & Control Software.

Certification

Test and certify hardware and software upgrades

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