Actual SCOT Incident.
After finishing their shopping at Costco, two customers went to their car only to find that someone had backed into their truck causing a considerable amount of damage. The customers noticed the SCOT tower less than 20 feet from their truck and asked if Costco could provide them information on the perpetrator(s). Costco contacted Watchmen Patrol who were able to provide clear video of the vehicle that backed into the customer’s truck causing the damage. The customers were very appreciative of the information they could supply to their insurance company. Without SCOT, they would have not had any idea who caused the damage to their truck.
Since SCOT™ has been deployed there at Costco in Victorville, security and customer service have been increasing. Having a guard staff the RMC, communication with the on-site security is responsive. Helping observe and report any activity in the area and respond to incidents in a timely manner. SCOT™ Technology Used:
- Human Detection Alerts – SCOT™’s human detection alerting helps maintain situational awareness in the area of deployment.
- Remote Monitoring Center (RMC) – SCOT™’s ability to provide human interaction through its RMC allowed the security to respond quickly with up to date information of what’s happening in the area.
- Recording of video – SCOT™’s cameras recorded the video of the incident.
- Mac Address capture – With Mac Tracker on board, SCOT™ will now be able to inform security if that same person comes with in 100ft of the unit.
At a low cost to the company, SCOT™ provided a security post where a human guard would not otherwise be present, allowing for situational awareness 24/7 and protection to the company’s assets.